In addition to writing weekly research since the late 1970s, Patricia Seybold is an internationally acclaimed best-selling author and CEO of the Patricia Seybold Group. Her books have sat on the best seller lists of Business Week, Wall Street Journal, New York Times, USA Today, and Amazon.com. There are over 500,000 copies of her books in print in more than 15 languages.

	Outside Innovation Drawing from dozens of stories of outside innovation pioneers, this book shows you how to win the innovations' war Read More.
	Customers.com Provides insight into how successful companies designed their e-business strategies to improve revenues, increase profitability, and enhance customer loyalty. Read More.
	The Customer Revolution Describes how global businesses in a variety of industries manage by and for customer value while they continuously improve the quality of the customer experience they deliver. Read More.
	BRANDchild This book was written by Martin Lindstrom, with Patricia Seybold. It offers remarkable insights into the minds of today's global kids and their relationships with brands. Read More.